A new 24-hour/ 365 day a year outreach center now provides information and referrals to military service members, veterans and their families and others with questions about psychological health and traumatic brain injury. Staff at the new outreach center can be contacted by phone at 866-966-1020 and by email a firstname.lastname@example.org.
The center is equipped to deal with routine requests for information, as well as fielding questions about symptoms, and even assistance in finding appropriate health care resources. The staff at the Center includes health resource consultants, and nurses, most with master’s degrees.
“Active duty service members must have a referral from their primary care manager for behavioral health care before calling the managed care support contractor appointment assistance line. The regional toll-free numbers are: West Region, 1-866-651- 4970; North Region, 1-877-747-9579; and in the South Region the number is 1-877-298-3514. Hours vary according to region.”